March 31st, 2017 by jasonlancaster
It’s pretty common for a customer to ask their local shop to install a part they bought online (aka an ‘outside part’). Performance and off-road shops have been dealing with this awkward situation since Al Gore invented the Internet.
The story goes something like this: A vehicle owner buys an accessory or part online with the intention of installing it themselves. However, when they get the part delivered, they realize that they lack the tools, time, and/or aptitude needed to tackle their DIY project. They then call around to their local shops and ask for help, often assuming that the install will be “quick” or “easy” or “straightforward.”
The question: Should off-road and performance shops install outside parts? Let’s weigh the pros and cons.