For the past eight years RPMWare has been focused on a single goal: helping you sell more parts. In that time you have certainly delivered — RPMWare clients have sold hundreds-of-millions worth of parts to thousands of customers all over the world.

I’m excited to announce the release of Responsive RPMWare, a mobile friendly storefront that will help you sell even more parts. Responsive RPMWare leaves your site looking exactly the same on the desktop then transforms it into a mobile friendly site for customers on phones and tablets.

Responsive RPMWare adapts to display a layout optimized specifically for your customer’s screen size. As an example, on phones, where space is limited, we’ve hidden some less-important page elements to focus on the product. Read the rest of this entry »

Our DNS provider, DNSimple, is experiencing a massive DDoS attack and DNS requests to their servers are timing out.

To restore service to our clients we have moved our DNS to another provider (Amazon Route 53). At this time all critical services have been restored. Your sites and checkout should be 100% operational. If you have any questions please contact us. Read the rest of this entry »

Yesterday afternoon we changed the way your order numbers are generated. Why? Because you’re generating a ton of orders and the old way was not keeping pace with the thousands of orders you generate every day. The new order numbers look like this 13282-11627-10811. These new order numbers are sequential, much faster to generate, and will provide for years of growth without performance issues.

If you’re interested, here’s a breakdown of how they’re generated: Read the rest of this entry »

We just updated to the latest version of jQuery (the javascript programming framework that powers some of your site’s functionality). We did extensive testing of the new version and upgraded the plugins we rely on for the default RPMWare theme.

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This morning at 10:46AM EST your website was dramatically improved. It’s faster, it’s easier to find parts, messages are more clear, and it’s better optimized for SEO. You’re going to sell even more parts.

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Tonight (Tuesday morning) at 2AM EST our host, Rackspace, will be performing routine maintenance on all the servers powering RPMWare. During this maintenance your RPMWare website may be intermittently unavailable as servers are restarted.

These updates have been well planned by our dedicated Rackspace sysadmin team to minimize downtime and ensure no data is lost. If you have any questions please get in touch with me.

— Kyle

File this one under why didn’t we think about that 6-years ago. After a couple customers brought this to our attention, we added coupon to your order detail screen. Now you’ll know if your customer used a coupon or not.

Note: Coupons will only be shown on orders created after today at 2PM EST (12/12/2012).

After making major improvements to how we calculate shipping, we set our sights on helping you market your shipping promotions. We’re now including shipping rates in your Google Shopping Data Feeds.

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We just released a major shipping overhaul that we’ve working on for over a month. We’ve improved every aspect of how RPMWare calculates shipping for your customers.

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Late last week we released an updated version of our support portal. The new portal is completely redesigned (it looks awesome) and full of brand new content like understanding the catalog, adding your own products, configuring data feeds, and a six-step getting started guide.

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