Come Party with RPMWare @ SEMA!

October 24th, 2011 by Matt Gold

SEMA is only a week away. It’s time for you slackers to book your last minute plane tickets, find a place to crash, and start making arrangements for how you’re going to spend your time ensuring what happens in Vegas… well, you know the rest.  

RPMWare can’t help with flights or couches, but we’ve teamed up with Formula Drift to help with at least one night of partying. Make sure you login to your account and click the RSVP button. It’ll save you some time in line.

Here’s the rundown:

  • Tuesday, November  1st at 10:30pm.
  • Pure Night Club, Caesars Palace.
  • Dress to Impress.
  • Skip the Line. Just tell the doorman “I’m on the RPMWare List.”
  • Login to your Admin Area and RSVP before Oct 30th with your name / shop name and number of guests – we’ll make sure you’re on the list.

It’s a cash bar, but stop by our table; I’m sure we’ll have a couple bottles and will gladly pour you a drink!

Help Us Improve RPMWare. Please Answer 8 Quick Questions.

August 17th, 2011 by Kyle West

If you haven’t already, please take 30 seconds to answer our quick survey. Your opinion guides the future of RPMWare and we take your feedback very seriously.

Survey Checkmark

Please Read: We’re Not Going Anywhere

One of the survey questions (How would you feel if you could no longer use RPMWare?) has inadvertently caused some concern about the future of RPMWare.

I want to make it absolutely clear:

We’re not going anywhere. RPMWare is profitable, growing, hiring, and intensely focused on improving our product to ensure things stay that way.

If you’re interested in the origin and purpose of the survey: read more about Survey.io here.

Time to Run What ya Brung… IDRC Season Opener

April 22nd, 2011 by Matt Gold

IDRC Flyer 2011

This Saturday marks the season opener of the IDRC 2011 West Coast Nationals, presented by Motovicity Distribution!

Supra Shootout?  Check.

Evo Shootout? Check.

Subaru Shootout? Check.

Auto Club Dragway in beautiful Fontana, CA will play host as the fastest of the fast duke it out for top honors.

Register Online or show up when gates open at 7am to get registered, prepped and ready to run ’em, as racing starts at 9am.

For more info, please visit ImportDrag.com

RPMWare Support 2.0

April 15th, 2011 by Kyle West

Yesterday we launched our new Support Portal. I’m hoping it helps you find answers to your questions more quickly, and helps us answer the ones you send in more efficiently. If you haven’t done so already, head on over to http://support.rpmware.com and try it out.

Over the next week or two we will be adding about 100 more articles that we (mostly Tom) have written over the past couple months. We’ll also be switching on a feature called Questions & Answers that will allow you to post your questions publicly and get answers from us and other RPMWare users. It’s all very exciting, please let us know what you think.

FREE Advertising Offer for RPMWare Clients from Redline9.net

March 30th, 2011 by Kyle West

I just got an email from Mark who runs Redline9.net – it’s a Honda/Acura forum. He’s offering free forum advertising to any RPMWare client. Here’s the email:

Matt/Kyle/Tom,

We would love it if you could pass along to your clients, or post on your blog that we are offering all RPMWare clients free advertising in our vendor section on Redline9.net Honda/Acura Forum:

http://www.redline9.net

Once they register have them email me (web [at] redline9.net), and I will activate their account.

Thank you!

Mark
Redline9.net
Honda/Acura Forum

Redline9 Forum Screenshot

Disclaimer: RPMWare is NOT affiliated with redline9.net. We’re just passing along an offer.

Japan Earthquake and RPMWare

March 16th, 2011 by Matt Gold

Kyle and I have been away for the past couple days attending SXSW Interactive, trying to stay up on the latest trends in e-commerce, development, security and a host of other topics.  During that time Japan was shook by an earthquake of a magnitude never before felt.

We wanted to take a moment and extend our sympathy and condolences to all the Japanese companies, their workers and their families whose paths we cross.

RPMWare is staying in close contact with these companies to try and alleviate any logistic issues with order fulfillment, but please have patience as they are dealing with an unprecedented disaster and it’s aftermath.

If you would like to help the relief efforts, please donate via Google Crisis Response

Site Slow? Server Upgrades Coming.

January 21st, 2011 by Kyle West

Update: 5:43PM – Rackspace has scheduled this upgrade for January 23, 2011 from 10:30pm-11:30pm (CST). While the maintenance window is an hour we do not expect the downtime to last that long. Again, please call or email with any questions or concerns.

Noticed anything different about your site lately? It’s faster, just not all the time.

We recently released some code changes that dramatically lowered the average page load time (we cut it in half) for every website running RPMWare. That’s great news, but it came at an unexpected cost: you guys are getting a lot more pageviews and a lot more orders – you’re absolutely killing it. We think it’s because your customers are appreciating the added speed.

So, where’s the issue with that? Our servers are having a hard time handling the increase in traffic. Specifically, all requests are faster until a certain point. Once that point is reached the servers can’t process them as quickly as they come in and a backlog grows. As that backlog grows, more and more resources (CPU, RAM) are consumed. Eventually that gets to a tipping point and everything slows down.

We’re Fixing It – Now

We started working with our awesome server provider, Rackspace, this morning. They are in the process of planning and deploying some server upgrades that will resolve the issue. We’re also gathering metrics on the lowest performing pages so we can make code optimizations to speed those up as well.

Thanks for sitting tight as we work these growing pains out. We are hoping Rackspace can deploy the upgrades this evening. There will be a short amount of downtime, but we will update you before that happens.

If you have any questions please call or email me directly. My contact information is here.

Kyle

Update: 5:43PM – Rackspace has scheduled this upgrade for January 23, 2011 from 10:30pm-11:30pm (CST). While the maintenance window is an hour we do not expect the downtime to last that long. Again, please call or email with any questions or concerns.

Happy Holidays From RPMWare

December 25th, 2010 by Matt Gold

Happy Thanksgiving and Holiday Hours

November 25th, 2010 by Matt Gold

Hey guys – everyone at RPMWare wants to wish a Happy Thanksgiving to all of you!

Additionally, please note our holiday hours.

  • Thanksgiving – CLOSED – Nov 25th & 26th
  • Christmas – CLOSED – Dec 24th
  • New Years – CLOSED – Dec 31st

Thanks again and Happy Holidays!

Quick Scheduled Outage Tonight

November 22nd, 2010 by Kyle West

Since Rackspace loves us so much they are going to be giving our servers a little TLC in the wee hours of the morning. They are making a few configuration changes to our database that will help us eek out a little more performance. These changes will require a restart and RPMWare will be unavailable for a couple minutes while the servers come back online.

We do not expect any issues and no data will be lost.

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